Do you have a minimum invoice value?

In theory no, but we do need to see the potential of good volume in the future. Our job is much harder in China if we do not have reasonable value of orders, and if anticipated growth is not achieved, you should expect factories to give your work less priority. We...

What currency do we need to buy in?

We supply in GBP, USD or EUR, the choice is up to you. We generally find our customers tend to buy in the same currency that they sell in to protect their position. We can ship goods to you in more than one currency if it suits you.

How do we know we are going to get the quality we want?

This needs to form a key part of discussions from the start. We have to work together to find you a factory that has the knowledge, experience, inclination and equipment to deliver to the standards you need. There is no point reinventing the wheel, there will be a...

Who would we communicate with?

Your day to day contact will be with our UK office and we will manage all issues for you. Due to the time difference with China we will handle most issues over-night or early in the morning. Our office in Shanghai remains open until 6pm (UK time), but we can often get...

Can we visit the factory?

Yes, we encourage all customers to visit and meet with manufacturers, as we find this is good for long-term relationship development and increases understanding. We can issue you with visa Invitations, and organise all internal travel and support.