Who would we communicate with?

Your day to day contact will be with our UK office and we will manage all issues for you. Due to the time difference with China we will handle most issues over-night or early in the morning. Our office in Shanghai remains open until 6pm (UK time), but we can often get...

Can we visit the factory?

Yes, we encourage all customers to visit and meet with manufacturers, as we find this is good for long-term relationship development and increases understanding. We can issue you with visa Invitations, and organise all internal travel and support.

We are concerned our products will be copied

You are not alone on this, and we are all aware of numerous high profile examples. We take a sensible and practical approach and don’t believe any amount of legal contracts will protect you any better. The key is to work with the right factories, and with a management...