How do I import?

We take care of most of the process, and can advise on and provide you with contacts to complete the process. The majority of our customers buy on a CIF basis (Cost, Insurance & Freight – search Incoterms for more details), which means the price we quote includes...

How do we know where our parts are?

We operate an online tracking system via our website, allowing you to keep up to date with everything going on. Access is password protected. We can generally update you within 3 days of receiving an order as to when your goods will be completed, and from there we...

How do we know we are going to get the quality we want?

This needs to form a key part of discussions from the start. We have to work together to find you a factory that has the knowledge, experience, inclination and equipment to deliver to the standards you need. There is no point reinventing the wheel, there will be a...