Good question. But not a quick answer.
First, we only deal with developing bespoke products to our customer design, and that often means spending money on tooling – if that is plastic injection or pressure die casting tools, your first ‘risk’ is sending money across to an unknown direct source and hoping you get the right product back. You might get lucky or you might not, but are you satisfied that you will receive the correct quality over the long term – and what happens if it goes wrong?
We know unexpected problems happen, and we have always found solutions. How would you solve this direct? Language, culture, time zones and distance represent just some of the many factors we have been managing for our customers for years. Having offices in both the UK and China allows us to respond quickly, and save you a huge amount of time, effort and risk.